SPECIALTIES

• Project Management
• Strong Technical Skills
• Meeting Management
• Strategic Marketing
• Data Management and Assessment
• Facilitation and Training
• Process Assessment and Improvement
• Strong Leadership Skills
• Team Growth, Leadership and Relationship Development
• Advanced Communication Skills
• Jira
• EOS L10 Execution and Traction Tools Management
• SharePoint

INDUSTRY EXPERIENCE

• Information Technology
• Non-Profit
• Heathcare

EDUCATION

University of Denver
– Master’s in Organizational Communication
– Certificate in Learning and Development

Metropolitan State University of Denver
– Bachelor of Arts in Sport Management
– Minor in Marketing

PSM I (Professional Scrum Master)

PROFESSIONAL EXPERIENCE

• Knowledge of core PMLC and SDLC components.
• Experience managing multi-site logistics to improve collaboration across co-located and virtual teams.
• Identified the testing activities for other team members including other testers and developers.
• Validated the quality of the testing requirements such as test design and test scripts.
• Oversaw all new third-party projects from development strategy to final launch with the development team.
• Maintained over 90 active vendor relationships and integrations, accommodated for third party software updates and enhancements, handled all escalated customer services issues or troubleshooting regarding vendor or product issues.
• Managed E-Commerce department and facilitated weekly meeting/ trainings.
• Evaluate and implement high level project governance structure; documenting requirements and serving as the gatekeeper to all project items to improve efficiency and effectiveness.
• Coordinated all implementation tasks involving third party vendors as well as provided consultation to clients on system implementation.
• Lead, manage, and execute production release planning and provide production release support.
• Created robust business development plan to engage markets and meet objectives after identifying business unit operating plan deficiencies and initiating market surveys/analysis.
• Managed key success projects on top of regular workload and provide KPIs to relevant stakeholders.
• Designed, developed and delivered learning solutions that address and support the changing needs of the business.
• Conducted needs analysis, developed and delivered in-house training and engaged with a variety of teams to ensure quality and process improvement.
• Coordinate Jira administration for project teams including updating and managing Jira boards, modifying boards to suit the needs of the teams, and provide training to newly onboarded team members.