Austin Downing

“All our dreams can come true, if we have the courage to pursue them.” – Walt Disney

Austin Downing


  • Project Management
  • Strong Technical Skills
  • Meeting Management
  • Strategic Marketing
  • Data Management and Assessment
  • Facilitation and Training
  • Process Assessment and Improvement
  • Strong Leadership Skills
  • Team Growth, Leadership and Relationship Development
  • Advanced Communication Skills
  • Jira
  • EOS L10 Execution and Traction Tools Management
  • SharePoint


  • Information Technology
  • Non-Profit
  • Heathcare


University of Denver
– Master’s in Organizational Communication
– Certificate in Learning and Development

Metropolitan State University of Denver
– Bachelor of Arts in Sport Management
– Minor in Marketing

PSM I (Professional Scrum Master)


  • Knowledge of core PMLC and SDLC components.
  • Experience managing multi-site logistics to improve collaboration across co-located and virtual teams.
  • Identified the testing activities for other team members including other testers and developers.
  • Validated the quality of the testing requirements such as test design and test scripts.
  • Oversaw all new third-party projects from development strategy to final launch with the development team.
  • Maintained over 90 active vendor relationships and integrations, accommodated for third party software updates and enhancements, handled all escalated customer services issues or troubleshooting regarding vendor or product issues.
  • Managed E-Commerce department and facilitated weekly meeting/ trainings.
  • Evaluate and implement high level project governance structure; documenting requirements and serving as the gatekeeper to all project items to improve efficiency and effectiveness.
  • Coordinated all implementation tasks involving third party vendors as well as provided consultation to clients on system implementation.
  • Lead, manage, and execute production release planning and provide production release support.
  • Created robust business development plan to engage markets and meet objectives after identifying business unit operating plan deficiencies and initiating market surveys/analysis.
  • Managed key success projects on top of regular workload and provide KPIs to relevant stakeholders.
  • Designed, developed and delivered learning solutions that address and support the changing needs of the business.
  • Conducted needs analysis, developed and delivered in-house training and engaged with a variety of teams to ensure quality and process improvement.
  • Coordinate Jira administration for project teams including updating and managing Jira boards, modifying boards to suit the needs of the teams, and provide training to newly onboarded team members.

Austin Downing

“All our dreams can come true, if we have the courage to pursue them.” – Walt Disney

Austin has an “I’ll handle that” attitude that his Bulldog team and his clients have learned to count upon. Having owned the administration of audits for an enterprise wide PMO, including project documentation for the full project delivery lifecycle, Austin consistently identifies gaps, thoughtfully identifies solutions and comes to the table with practical ideas that solve previously unidentified problems. Coming to Bulldog from the eCommerce space, he has a record of managing QA testing from the execution of test scripts to helping solution the defects. Austin is invested in the work he produces and the impact he makes.


Where's your hometown?

Denver, Colorado

Favorite thing about being a Bulldog:

The transparent and authentic relationships

Describe yourself in three words:

Ambitious. Resourceful. Adaptable.